Contact Us

Contact Us

Have a question? We're here to help.

If you need assistance with a product, order, delivery, return, or any other question about HUNBIE, please contact our customer support team.

For questions about an existing order, please include your order number, full name, email address used when placing the order, and a brief description of your request. This helps us locate your order and respond more efficiently.

Customer Service

Customer inquiries are generally answered within 1–2 business days, excluding weekends and public holidays.

Email: service@HUNBIE .com

Contact Number:+86 13410207257

Company Information

HUNBIE is operated by:

Hebei Jiuyu E-commerce Co., Ltd.

Room 302A, Building 4, Chaobaihe Yung Valley, No. 77 Yanxin Street, Yanjiao High-tech Zone, Sanhe City, Langfang, Hebei Province (North side of the high-voltage corridor, South side of the North Outer Ring Road, East side of Zhongxing Residential Land)

If you wish to return a product, please contact customer service first and follow the return instructions provided to you.